"Gratitude in Heart, Service in Action" Gansu Ruiyuan Customer Inspection Activity - Guazhou Station

Pay attention to the details with care and win trust with sincerity. After the outbreak of the new round of the epidemic, the Guazhou Inspection Service Team took on the role of the "epidemic prevention and control team" on the spot. While voluntarily implementing epidemic prevention and control measures, they strived to be "frontline fighters, safety guardians, and policy propagandists" with dedication and passion, fully ensuring the safety of personnel and equipment for customers during the epidemic, making our inspection activities proceed in an orderly manner.

The inspection team drove to the largest mining base in Mazongshan. The customer purchased the first Liugong loader 850H in 2020. After using it for half a year, they were impressed by the high efficiency and fuel efficiency of Liugong equipment. Soon in early 2021, they bought three loaders and excavators at one time, namely three 850H, one 942EHD and two 952EHD. Liugong once again won high recognition from customers with its outstanding product quality and efficient quality service. In 2022, it successively purchased one 965EHD and two 862H large-scale equipment.

The service engineer wore masks carefully throughout the process, implemented temperature checks and code verifications, disinfected the equipment, conducted meticulous inspections and thorough cleaning for each piece of equipment, inquired about any problems encountered by the driver during the use of the equipment, and provided detailed answers and predictions. Subsequently, a brief lecture on epidemic prevention and control knowledge was given to the driver friends present for the customers.

Thank you to all the customers who have accompanied us through our growth. Your understanding and trust are the powerful driving force for our progress, and your recognition and support are the inexhaustible source of our growth. In the future, we will remain true to our original aspiration, shoulder the mission of the industry, and be the "confidant", "warm-hearted person" and "close friend" of our customers.